The Delhi High Court has ordered messaging platforms like Telegram, WhatsApp, and Facebook, along with the NPCI, to take down accounts and UPI IDs that are fraudulently using payments firm Razorpay’s name.
In a John Doe order, the High Court mandated the suspension of domain names operated by unidentified entities involved in these scams. Additionally, it directed WhatsApp and Telegram to block such accounts and provide basic subscriber information related to them.
“Effective immediately, the order mandates Facebook, WhatsApp, and Telegram to suspend accounts infringing on Razorpay’s trademarks and conducting fraudulent activities,” the order stated.
Banks have been instructed to freeze the accounts used by the fraudsters, while the National Payments Corporation of India (NPCI) has been asked to disable the UPI IDs involved in these scams.
Razorpay had approached the High Court, reporting that unknown individuals were using its name and trademark to lure people into fraudulent schemes.
Related Cases and Broader Context
Similar actions have been taken in the past to prevent misuse of trademarks and names in digital frauds. For example, in January, Peak XV and Sequoia Capital filed lawsuits against unknown individuals misusing their names to offer trading and investment advice. Burger King and Ajio have also dealt with scammers misusing their names to defraud people.
Razorpay’s Response
Razorpay has placed a disclaimer on its website to warn the public about these frauds.
Shivli Katyayan, head of legal affairs at Razorpay, stated, “Throughout the years, we have dedicated ourselves to implementing robust security measures to safeguard our customers from financial fraud. This legal order reaffirms our commitment to transparency, accountability, and trust in our services.”
Razorpay emphasized that despite the convenience of the digital landscape, it has become a fertile ground for cybercriminals. The Delhi High Court recognized that a prima facie case was established in favor of Razorpay.
The court’s decision underscores the ongoing efforts to combat digital fraud and protect the integrity of reputable companies like Razorpay.
