OpenAI’s widely-used chatbot, ChatGPT, is currently facing a partial outage, with many users reporting difficulties accessing the platform. OpenAI has acknowledged the issue on its official Status website, classifying the event as a “Partial Outage.”
Cause of the Outage:
According to OpenAI’s status page, users encountered “Elevated Errors on some API models,” which has been identified and is being gradually resolved. In addition to the API model errors, another issue impacted the Workspace Analytics tab for ChatGPT Enterprise, preventing it from displaying any data. OpenAI confirmed, “We have identified the root cause and we’re actively working on a fix.”
The company further noted that data for a portion of affected users has already been restored, and they are diligently working to resolve the issue for the remaining users. OpenAI anticipates that it will take about 10 hours for full service restoration.
Timeline of the Outage:
The outage was first reported earlier today on Downdetector.com, with disruptions continuing for several hours. Around 78% of users reported experiencing problems accessing ChatGPT, while 17% had trouble with the ChatGPT website, and the remainder faced issues with the app.
OpenAI has assured users that they are actively addressing the situation to bring everything back to normal as soon as possible.
