As hype slows down, pragmatism setting into AI, says Debjani Ghosh of Nasscom

From the peak of excitement around artificial intelligence (AI), a more realistic phase is unfolding, with companies and countries increasingly focusing on identifying specific problems that AI can address, said Debjani Ghosh, president of the technology industry body Nasscom, on Wednesday. “While AI is undoubtedly transformative, it is not magic. Humans will play a crucial role in making AI a reality. I believe we are well-positioned to lead the era of applied AI with human centricity at its core,” Ghosh stated at the Global IndiaAI Summit in New Delhi“.

We need to integrate AI into human processes rather than trying to fit humans into AI processes. That’s the shift we need to make.” Ghosh stressed that the global south urgently needs patient capital, which is currently lacking. This capital is vital for building the necessary computing infrastructure and investing in deep tech.

We need to increase the talent density in this region. It’s not just about upskilling and reskilling people and creating talent. Many talented individuals will develop AI solutions, but they will do so elsewhere. We need to build talent density, scale, and retain talent, and if possible, bring back those working on AI globally, many of whom are from our country,” she said. Ghosh highlighted two concurrent truths in the AI world. “First, AI is a truly transformative, general-purpose technology, with the potential to change economies and societies. Second, there is a substantial amount of investment in AI without clear insights into the outcomes or return on investment (ROI).” According to Ghosh, it is still too early in the AI journey to focus on regulation.

Whatever regulations we establish today will likely need to be revised in a few years. Instead, we should aim to create an ecosystem and environment where innovation thrives alongside ethics. Ethics will be a game changer,” she said.

 

 

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